Pellet Stove Maintenance

Maintain your wood pellet stove for optimum efficiency, less hassle, and greater energy savings. Sandri services all types of pellet stoves throughout our New England service area.

Request Pellet Stove Maintenance

How to Tell If Your Stove Needs Service

If your pellet stove has any of the following indications, it’s time for maintenance. To schedule yours, simply contact us to schedule at a time that is convenient for you.

  • Lazy, yellow flame that does not respond to adjustment
  • Frequent or unexplained appliance shutdown
  • Reduced heat output
  • Unusual fan or motor noise
  • Improper response to control settings
  • Unusual amounts of smoke exiting the vent
  • Unexplained smoke or ash spillage in the home
  • Unusually dirty glass

Routine Appliance Inspection and Cleaning

Before any routine service is performed, it is important to address these two safety considerations:

  • Shut off the appliance and allow it to cool before performing cleaning.
  • Always disconnect power before performing cleaning.

The frequency of inspection and cleaning depends on appliance design, usage, and fuel quality. You may want to inspect the appliance after the first week of use, and then lengthen the interval according to results and the need for cleaning. Any changes, such as a new fuel source may be reason to check the system more frequently. Routine inspection and cleaning should include the areas discussed below.

Burn Pot and Grate

The burn pot and grate should be inspected frequently to make sure that the air inlets are not blocked or clogged with ash, clinkers, or carbon. The air inlets should be fully re-opened by cleaning. The area under the grate should be inspected for ash build up and the grate and burn pot should be re-seated properly.

Ash Drawer

The ash drawer must be emptied on a regular basis. Frequency is determined by factors such as quality, usage, and drawer size. Ashes should be deposited into a metal container with a tight fitting lid and placed on a non-combustible surface until disposal.

Heat Exchanger

The maintenance of heat exchangers is important for proper combustion airflow and heat delivery. Some appliances have an external handle that operates a heat exchanger cleaning mechanism. Others must be accessed through the combustion chamber or external panels.

Ash Traps/Baffles

Ash traps behind the combustion chamber should be inspected and cleaned when necessary.

Request Pellet Stove Service

If you are currently experiencing an issue with your heating system, call us at (413) 223-1154.

Request Service

Request Annual Maintenance

To schedule your annual maintenance, contact us here or call (413) 223-1154 to set an appointment date and time that is best for you.

Request Maintenance

If you sense an issue with your system that may be an emergency, call us right away at (413) 223-1154.