HVAC Service Testimonials

Finding the right company for your heating, cooling, and total HVAC needs can be tricky. We at Sandri Energy are pleased to be the leading HVAC provider in our New England service area. We provide professional heating and A/C tune-ups, fuel tank installations, boiler and furnace maintenance, and more. But don’t just take our word for it! See what our customers in MA, VT, and NH have to say about the service they have received from Sandri service technicians.

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What Our HVAC Customers Are Saying


We have had a service call (with technician Rick) and an oil delivery, plus furnace inspections at the Dummerston Church and Parsonage. All of these interactions were handled in a friendly and efficient manner, but what impressed me the most was your employees' adherence to the wearing of masks and keeping a social distance.
You are not only keeping us warm this winter but helping all to stay safe. Thank you and thank you for your good employees!

Judy E. from Dummerston, VT

Jeremy came to service our boiler today and did a great job. He was on time, courteous, professional, competent, and efficient. He is a delightful service agent and I commend his work and attitude. Thank you!

Jeffrey B. from Gill, MA

Brian was excellent!

Carla H. from Conway, MA

Jonas went above and beyond. He did a great job.

Jane M. from Greenfield, MA

Rick was very pleasant and efficient and wore his mask at all times.

Norma P. from Greenfield, MA

Rick's servicing of our heating system was great, as always.

Jack W. from Deerfield, MA

Brian was just great. Not only fixing the problem with our furnace but giving a great explanation of what was wrong, what parts he replaced, and how it works. He is a terrific teacher!

Rita J. from Shelburne Falls, MA

Jeremy was very prompt, very helpful, and very polite.

Bill B. from Putney, VT

My husband and I would like to commend Pete and Dave for an outstanding job installing our mini-splits yesterday and today. Their presence did not interrupt our lives at all. They were quiet, courteous, and knowledgeable. We were informed about what was happening every step of the way. Sandri is fortunate to have these two men as employees. We look forward to staying cool and warm!

Mary and Bill H.

Jonas is one the best technicians I’ve ever had!

Tim M. from Turners Falls, MA

Tony is very polite, well spoken, and he explained what he did and how efficiently our furnace is performing. Very pleasant young man.

Margaret F. from Vernon, VT

The install crew, Dave L. and Peter B., did a great job. They explained how to use the mini-splits they installed and left the place nice and clean.

Mary H.

Sandri is very lucky to have Rick. He was great and explained every question. Very satisfied.

Jim B. from Colrain, MA

I would like to recommend your technician, Rick, who performed the scheduled boiler maintenance at our home today. He was professional, friendly, knowledgeable, and courteous, and whatever mechanism you have for rewarding employees should certainly be used to commend him.

Ilene S. from Greenfield, MA

It delights me to write a top review for the service that Jonas performed on my boiler today. He was prompt, courteous, personable, and without a doubt, very well qualified for his work.

He seems an overall capable young man who, I hope, will continue to be invested in his work and rise up in your company as well. I’d say you are fortunate to have an employee such as Jonas on your staff.

Penny D. from Conway, NH

I am very happy with my Sandri service technician, Rick. He was very helpful and fixed the problem with my furnace. He can come to my house every time I need service.

Florence S.

Rick did an excellent job.

Richard H.

Excellent customer service. Jose was courteous and took time to explain every question. Very satisfied.

Sam A. from Jacksonville, VT

Tony was very polite, efficient, and did a great job.

Mark C. from Greenfield, MA

My wife and l want to let you know just how pleased we are our new mini-split heat pump. The entire process from start to finish! Joel Tognarelli and the crew he brought to our home for the installation were both professional and fun to be around. They all worked well as a team and did a precise install. We really appreciate the quality product and workmanship that we enjoyed by using your company for this product.

Keith M. from Florence, MA

You sent the right men to do the job. Very good job! Thank you for the prompt service.

Mike G. from Greenfield, MA

Kathy, thank you very much for sending the tech for our A/C today. He has it working well and I appreciate you and Barb for once again taking such good care of our family.

Brian S.

Today, your repairman, Tony, did an excellent job at getting the furnace running again here. The furnace was overfilled with water and had stopped running. Tony evaluated the problem and got the furnace running again. It was extremely helpful to me that he took the time to explain to me some of the safety features that are built into the furnace. He educated me about the low water level trip switch that would turn off the furnace if the water level became too low, he explained to me that when the water level was low it is important to slowly add the cold water to the hot furnace so it would not crack the pipes. He was great! Tony made sure that the furnace was in good running order before he left. I am so grateful! Thank you Tony!

Jaimye from Greenfield, MA

Rick is so nice and did a wonderful job keeping our mini-splits clean.

Roxy D.

I was very pleased with Tony, he was on time and very pleasant. He explained everything. Great job!

Angela C. from Hawley, MA

Rick is a very nice technician and did a great job!

Ernest B. from Turners Falls, MA

Rick did a good job!

Dianne L. from Greenfield, MA

Rick was just great! He walked us through everything we needed to know. He did some troubleshooting and took care of everything.

Susan T from South Deerfield, MA

Rick B. was great!

Meg M. from Florence, MA

Rick is great. He explained everything to me after cleaning my furnace. He is the friendliest!

Warren H. from Pelham, MA

Rick came on August 30th and cleaned our one-year-old oil burner. He was efficient as he worked, explained what he was doing and how the oil burner worked. He answered all my questions and left his work area spotless. I would welcome him back to clean our oil burner every year. You have a great employee.

Kathleen O. from Northfield, MA

Rick was very good and very professional. We are very pleased!

Don L.

Tony did a great job and is very good at what he does.

Sherley C. from Brattleboro, VT

Jonas is wonderful. He even noticed that my humidifier bin was full and emptied it for me!

Bill F. from Greenfield, MA

Hello, I just wanted to give a review for Ovi who serviced our furnace. He was very nice, professional, and did a great job. In a time when it's so hard to find good help, you are lucky to have him as an employee.

Carolyn W. from Shelburne, MA

My technician was very professional, super friendly, and did a great job.

Phylis D. from Greenfield, MA

Rick came to do a yearly maintenance on my Lennox boiler. I specifically asked for him because he has done much work on my boiler in the past. He was on time, early in fact, for the appointment which I appreciated. As usual, Rick was friendly and communicative. I also was not getting heat in one zone. He diagnosed the problem very quickly and ordered the necessary part. He was methodical in his checks on the boiler parts and the service was finished in good time. He is always a pleasure to have work in my home because of his knowledge and personality.

Georgann M. from Deerfield, MA

Jonas was very good at explaining everything to me about the new Vermont codes and he did a great job cleaning my boiler.

Dave E. from Brattleboro, VT

I would love to thank Rick for his excellent service.

Emma A. from Greenfield, MA

Rick is very thorough and professional with excellent workmanship. He is also very courteous and pleasant to work with.

Susan F. from Conway, MA

Tony is a great technician!

The Calvary Baptist Church of Turners Falls, MA

Jonas was so informative, cheerful, and explained everything. You have a lovely employee.

Carol B. from Montague, MA

Stanley is an excellent service technician, look forward to using him again.

Boisvert/Gorman from Amherst, MA

I was very pleased with the work that Ovi did on both of my furnaces today. He took the time to explain what he had to do and why one of them needs a replacement part. I appreciate the extra care he showed.

Lynne R. from Turners Falls, MA

Tony and Rick both came to my house to service my boiler. They were professional and courteous.

Katie A. from Brattleboro, VT

Ovi is very good, 5 stars!

Tom R. from Sunderland, MA

We were so pleased with the services provided by your technician, Ovi. My partner and I own a rental property and we had an issue with the boiler leaking water in one of the units. Since we recently purchased the property, we weren't exactly sure what the history was with the boiler.

Ovi arrived promptly and was able to isolate the problem with the indirect water heater tank, only after ruling out other potential culprits (and saving us another visit). He explained what he was doing every step of the way and answered all of our questions. He was knowledgeable and very professional and we appreciated his patience. We would definitely use his services again.

Evan O. from Shutesbury, MA

Rick did a great job!

Rick did a great job!" — Don A. from Turners Falls, MA

Tony completed our tune-up in September and he was excellent, old fashioned, polite, and gracious.

Janice and Everett H. from Greenfield, MA

Jonas did the annual service of our furnace today. He gets the highest marks! He arrived on time, worked steadily, and reviewed the details of the service when he was done. He was polite and clear in his explanations.

Barbara P. from Greenfield, MA

Tony was great. He did a great job and I would give him 5 stars.

Macy H. from Brattleboro, VT

Ovi and Phil are the best ever!

Kathryn P.

What a fine technician you have there. He serviced and cleaned our furnace, and did a superb job. The heat is working like a charm again.

Rick was not only highly competent, but also very friendly with a great sense of humor. He entertained us with a bit of a personal story about his deep sea fishing, which is a favorite way to spend a day in the summer for me also.

We discussed some issues that we have had with the boiler and he helped me understand what may have to happen, setting up the parameters that would make it work most efficiently.

Thank you for sending him to us.

Ronald V. from Greenfield, MA

Brian and Allen did a great job installing my oil tank.

Joan B. from Colrain, MA

Jonas was very pleasant. He did a great job and didn’t leave a mess.

Gloria Jean P. from Charlemont, MA

Tony did a great job.

Ingrid P. from Leverett, MA

Rick has just finished our annual furnace service and as always, the visit was firsttier. He is at the top of his game. He is thoroughly knowledgeable about all aspects of heating with our steam system, works quickly, and leaves the place spotless. He is personable and helpful and a very good representative for your company; I can only assume and hope that Rick is a valued employee.

Max B. from Greenfield, MA

Tony did a great job and is a very good tech!

Betty M. from Greenfield, MA

Jonas did a great job.

Geraldine M. from Shelburne Falls, MA

Jonas did an excellent job. I was very impressed.

Gertrude R. from Colrain, MA

I am writing to write a review for your service technician, Ovi. All of his work at our house is excellent, professional, and well executed. He is a pleasure to deal with, professional, efficient and thorough. Sandri is lucky to have him. He is a great asset to your company. Thanks Ovi!

Lois T.

Tony was on time, personable, efficient, and knowledgeable!

Polly F. from Shelburne Falls, MA

Jonas did a wonderful job. He was very helpful in explaining everything.

Karen W. from Greenfield, MA

Tony was top notch, courteous, and quiet. Could not be better!

Diane P. from Shelburne Falls, MA

Ovi did a great job and finished the job a lot faster than he was quoted. Great job done!

Blayney C. from Jacksonville, VT

We just had our annual cleaning done by Jonas. He was friendly, quick, and thorough. He explained what he was doing was I watched and asked occasional questions. What an asset for Sandri!

Jim C. from Greenfield, MA

Rick serviced my gas furnace today. He was friendly, accommodating, and knowledgeable.

John from Greenfield, MA

I've used Sandri for so many HVAC and water heater concerns over the years and you've been wonderful and do great work. Rick has taken care of my furnace and AC, as well as my hot water heater. He's the best.

Eric B. from Amherst, MA

Ovi and Brian did an outstanding job. 5 stars!

Elizabeth L. from Putney, VT

Tony is an excellent tech. He did a great job, arrived early, was very quiet, and left everything clean. Thank you!

Fred B.

Rick is amazing and that's why I request him every year for my equipment maintenance.

J.M. S. from Greenfield, MA

Rick B. was awesome, fantastic!

Joe and Deb from Greenfield, MA

Rick was the best! He was on time, friendly, knowledgeable and above all professional.

Bruce C. from Easthampton, MA

Rick B. did a great job!

Lois H. from Buckland, MA

Rick serviced our oil burner today. Very friendly, got right to his job. Advised me of furnace efficiency. Cleaned up when he was done. A good experience.

Stephen H. from Greenfield, MA

Rick came to service my heating system in December and was fantastic. Very thorough and explained what he was doing. I was extremely happy with his work and would have no reservations about using him again or recommending him to others.

Geoff K. from Amherst, MA

Good job, Rick!

Arlene C. from Pelham, MA

Rick was excellent; he did a great job on fixing the noise coming from our furnace.

Viorka N. from Greenfield, MA

I really like Tony, he does a good job and is a very nice guy.

Scott M. from Vernon, VT

Rick was on time, thorough, neat, and I am very satisfied.

David L. from South Deerfield, MA

Jonas was fantastic! He is one of the best techs. He explained what he was doing and he is a keeper.

Mark L. from Conway, MA

Thank you for sending Rick to get the furnace going in the room over our garage— and just in time for visiting family! The weather yesterday was cold and very icy up here on our hilltop but Rick came promptly and with knowledge, expertise, and good cheer. Thanks again Rick for rescuing us!

Claire B. from Shelburne, MA

I just wanted to let you know what incredible people you have working with you and for you. Your people just installed a new heating and hot water installation for us and prior to that, we have received service on our old heating system and our air conditioning system from your people for the past six years or so.

Kathy in customer service is an amazing person who has helped us get service as quickly as possible in may situations where we either had no heat or no hot water. She is always friendly, always returns calls and emails promptly and never fails to find the right person for the job we need to be done.

Paul came out to our home to help us choose our new heating system. He is clearly an expert in his field and we knew we were getting a good system. He is even helping us submit a rebate for the new system.

Lisa coordinated the installation and she helped us greatly by managing to get us Dave as our installer. She was very friendly and also, very good at her job, and I can only guess how hard it is juggling all the work your installers need to do!

Last but not no least, Dave is the most amazing one of all. I have trusted everything he has said in the six years or so he has been coming to our home and fixing our old system. He gives good advice, honest answers to tough questions and he follows through on everything he does. The other installers that worked with him on our installation were also very good at their jobs and friendly. They made sure that our gas was back on in all of our appliances and they were so good at clean-up that I think our basement looked better after they had installed the system than it had before they arrived. Led by Dave, they all did a wonderful job.

There have been other nice people who have helped us over the years and they are the reason we keep coming back to Sandri. Thank you!

Brian S. from Amherst, MA

Jonas is the best. He showed me all of the parts that needed to be replaced on my equipment. He did a great job!

Marilyn M. from Greenfield, MA

Tony did a great job! He as a great personality and answered all of my questions. Last year Jonas was my technician and he was great, too.

Nancy L. from Greenfield, MA

Jonas is so informative and nice, Sandri is very lucky to have him as an employee.

Dayle S. from Whitingham, VT

Rick Bukowski was prompt, friendly, and very knowledgeable. He gave me confidence in my furnace.

John N. from Greenfield, MA

Jeremy cleaned my furnace yesterday. He was thorough, pleasant and efficient.

Honor J. from Shelburne Falls, MA

Cleaning of my heating system went well. Jeremy is very knowledgeable and courteous.

Betty M. from Greenfield, MA

I would like to leave a review for the technician that serviced our oil furnace today. His name is Jonas and he was very efficient and knowledgeable. He explained what he was doing and answered all the questions that we asked. We were very happy with his service.

Raymond & Susan L. from Leverett, MA

Thanks for sending Jeremy and his coworker out to service our furnace this week. They were professional, masked, surprisingly friendly, and explained the work done. I couldn’t ask for more. I am very satisfied with Sandri’s service.

Viny & Vidal from Colrain, MA

The serviceman Jeremy did a thorough job and was personable and answered my questions. He also bled a couple of baseboard registers for me, I haven’t had decent heat in the kitchen for years. Thank you Jeremy!

Veda M.H. from Erving, MA

Rick was very friendly and did a really nice job.

Alexis L. from Greenfield, MA

I want to share that the service technician, Jeremy, who serviced my furnace a few weeks ago did an excellent job. He was on time, professional, and wore his mask. My house is new to me and Jeremy was able to confidently address all of my questions and concerns. Sandri will be my go-to for servicing in the future.

Jacob M. from South Deerfield, MA

Jonas was amazing and we could not have asked for better service.

Mrs. Vincent D. from Whitingham, VT

We had our annual tune-up done on our furnace recently. Jeremy did a great job and was very helpful and knowledgeable. I would highly recommend your service team to others and my experience with deliveries of heating oil has been top notch as well.

Anne D. from Hinsdale, NH

Jeremy was very polite, very professional, and did a great job!

Joan D. from Turners Falls

Jeremey was on time, polite, and explained things. He was really great.

Kathy K. from Vernon, VT

Jeremy is a nice guy. He was careful and confident.

Chris G. from Turners Falls, MA

Jeremy was early, efficient, and a pleasant person. He did a great job.

Ellen G. from Montague, MA

Jeremy a very nice tech. He did a nice job and answered all of my questions. He was very careful about not letting my cats get out. Very thoughtful!

Phylis M. from Turners Falls, MA

Jeremy did an excellent job. He was friendly, took his job seriously, consistent, and cheerful. Last year Tony helped us and he was just as excellent.

Cheryl D. from Buckland, MA

Rick did an excellent job and showed up early!

Kirk K. from Gill, MA

Very happy with our service. Rick M. did a great job

Russ B. from Turners Falls, MA

I want to highly compliment Jeremy. He was so polite, very nice, and very educated. Really special!

Donna D. from Bernardston, MA

Rick B. was kind and courteous.

Mary K. from Turners Falls, MA

Richard and Kyle performed the maintenance on our heating system and they were very nice and professional.

Patricia T. from South Deerfield, MA

Jeremy did a very good job, he is a very good technician.

Joseph B. from Greenfield, MA

Rick B. was great, very informative, and professional. We love him!

Kenn from South Deerfield, MA

Ovi is the greatest. He explained everything and did a wonderful job.

Deb from Greenfield, MA

Jeremy was great.

John N. from Plainfield, MA

I want to report on our emergency repair experience early in the morning of 12/19/20. Your technician, Ovi gets 5 stars for his diligence, know-how, and willingness to cheerfully explain all aspects of his work. He also deserves extra credit for having to methodically remove insulation and locate the frozen baseboard heating pipe and reacting quickly to limit water damage. I'm sure moving heavy furniture is not part of his job description, but he did that, too, to repair a burst pipe. This guy is a keeper!

John N. from Plainfield, MA

Jeremy Cartwright was great! He was knowledgeable, professional, and polite! Thank you!

Sandra C. from Deerfield, MA

We had a scheduled furnace cleaning and tune-up last week. Jeremy Cartwright is a very courteous and knowledgeable technician. I would readily recommend him for whatever tip you can give him.

Carl N. from Conway, MA

You have a gem in Rick. A warm and friendly professional. He takes pride in his work, wants to do the best job for his customers, and truly cares. Thank you for having such a great employee!

Donald N. from Whitingham, VT

Rick Bukowski was awesome with doing repair work at my house. He was also very patient with my dog, who doesn't always take kindly to new people in the house.

Sam S. from Greenfield, MA

I just had my gas-fired boiler cleaned. The service tech was great. Tony knew his business, was very efficient, and was a real gentleman. A great company rep. Please pass on my thanks to him.

Dave S. from Greenfield, MA

Jonas is the most professional heat technician I have encountered in my soon to be 72 years of experience.

William G. from Whitingham, VT